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Credit Where Credit is Due

Written by Cal Evans / Original link on Oct. 14, 2007

Dear Reader, A lot of people like to complain about bad service, me included. However, I want to give a shoutout to Aaron, the Customer Service Agent for Southwest Airlines, San Francisco, Gate 25, Friday morning, October 12th, 2007. I was stuck at SFO because of weather. Aaron worked with me for…


The Death of Civility

Written by Cal Evans / Original link on Oct. 12, 2007

Dear Reader, When did we become a rude nation? I mean we are not France rude, but none-the-less, we are rude. I’ve give you 2 examples. Language I’m on my way back from a great time in California. I love the weather there (except today because it’s got me socked in at SFO) I’ve truly […]The post Th…